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Privacy Statement

This Privacy Statement describes how Hive Heaven ("we," "us," or "our") collects, uses, and discloses information when you use our website, Hive Heaven (the "Service"). We are committed to protecting your privacy and handling your personal information with care and transparency.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

a. Information You Provide Directly to Us:

  • Account Information: When you register for an account, you may provide us with your name, email address, and a password. This information is used to create and manage your account, and to communicate with you about your account.
  • Profile Information: You may choose to add additional information to your profile, such as your condominium community, unit number (optional, for internal community verification purposes if applicable), and any other details you wish to share. This information helps us tailor your experience and can be used to facilitate community interactions.
  • User Content: When you post comments, participate in forums, or otherwise submit content to the Service, we collect the content you provide. This includes text, images, and any other media you choose to upload.
  • Communications: If you contact us directly (e.g., via email or contact forms), we collect the content of your communication, including your email address and any other information you choose to provide.

b. Information We Collect Automatically:

  • Log Data: When you access or use our Service, our servers automatically record information, including your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, and dates/times of your visits. We use this information for website analytics, to diagnose problems with our servers, and to administer the Service.
  • Usage Data: We may collect information about how you interact with our Service, such as the pages you visit, the features you use, and the time spent on certain sections. This helps us understand user behavior and improve the Service.
  • Cookies and Similar Technologies: We use "cookies" and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Service and hold certain information. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We use cookies for purposes such as:
    • Authentication and security
    • Remembering user preferences
    • Website analytics and performance monitoring
    • (If applicable) Delivering personalized advertisements

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain the Service: Operating, maintaining, and improving the functionality of Hive Heaven.
  • To Personalize Your Experience: Customizing content and features based on your preferences and interactions.
  • To Facilitate Community Interaction: Enabling communication between users, managing forums, and supporting community engagement.
  • To Send Communications: Sending you administrative notifications, updates, security alerts, and other relevant information about the Service. We may also send newsletters or promotional materials if you have opted in to receive them.
  • For Analytics and Research: Understanding how users interact with the Service to improve its design, features, and content.
  • To Ensure Security: Detecting, preventing, and addressing technical issues, fraud, or other malicious activities.
  • To Comply with Legal Obligations: Fulfilling our legal obligations and protecting our rights.
  • (If applicable) For Advertising: Displaying relevant advertisements to you, based on your consent where required.

3. How We Share Your Information

We may share your information in the following situations:

  • With Other Users (Publicly): Any information you voluntarily post in public areas of the Service (e.g., forums, public profiles) will be accessible to other users of Hive Heaven. Please be mindful of the information you choose to share publicly.
  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Business Transfers: If Hive Heaven is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Statement.
  • For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
    • Comply with a legal obligation (e.g., subpoena or court order).
    • Protect and defend the rights or property of Hive Heaven.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We are committed to protecting the security of your Personal Information. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Statement, or as required by law. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

  • The Right to Access: You have the right to request copies of your Personal Information.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your Personal Information, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Statement, please contact us:

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